It Feels Good to Say “Thank You!”
Every once and a while you experience something so special that it makes a difference. Sometimes this happens in quite unusual places, say 30,000 feet above Virginia on an American Airlines flight to Washington, D.C. The flight attendant asked if I would like a drink and I said yes. Here is a picture of the napkin that she handed me.
I must admit, it made my day. I even saved the napkin. I have flown on at least three flights with Kelley and she has customized the napkins every single time. When I get on a flight and see her, I start to smile.
This is a treat that is easy to miss. My friend Alan, who I was flying with, turned down the drink and didn’t get a napkin. It is easy to miss small pleasures.
You may be asking “what does this have to do with me?”
You can provide this type of joy to the others in your life. Kelley makes me feel special when I fly. These days, that is saying a lot. No one at American Airlines forces her to do this. But she does. American Airlines probably doesn’t reward her for doing it. It should but she does it anyway.
When is the last time that you have written a note (make that handwritten) to someone? Your mom may have forced you to do it years ago, but have you done it recently? Besides … If feels good to say “Thank You!”
It’s easy to get started: buy some note cards and a pen (a fountain pen is nice) then send a note to someone. If you doubt your ability to write a great note then don’t worry. This is one case where it’s the thought that counts.
American Airlines — do something nice for Kelley!
[...] Here is a previous post I wrote on the topic of thank you notes: It Feels Good to Say “Thank You!” [...]